BNI Member Reviews
Reviews For
Andrew DaviesKatherine Robinson
James Curran
James Reilly
Stuart Sheffield
Peter Ward
Ian Whitaker
Clive Turner
Stuart McDonald
Kevin Carey
Manoj Parekh
Les Orr
Ben Swinson
Iain Armstrong
Here you can find a selection of reviews about our chapter and members.
BNI members are people who thrive on customer service and satisfaction and it gives us great pride when a customer takes the time to let us know about the experience they have had.
Dear Andrew Davies,
You recently came to my house to repair a wall In my guest bedroom. The wall had bellied out for a number of years but I was putting off having it repaired because I thought it would mean substantial work. I also wanted to have new coving fitted so that my 2 bedrooms would look the same. You came and did an appraisal for the necessary work and gave me an
estimate.
A week later, you started the work by knocking off the old bellied out wall. I thought the whole wall would need attention but you quickly reassured me that only a large patch of wall would need replastering. After finishing the patch which felt like glass, you started putting up the coving. You did not use cheap coving - it was proper plaster coving, just like my other bedroom. It looked fabulous.
The best part of your work was the final price - CHEAPER THAN THE QUOTE!
Dear Andrew Davies,
As my previous experience with having Tiling done was not a success I didn't have my main bathroom tiled. I also wanted to create a different look. This room has a black carpet and white bathroom suite. The bath is free standing and as the suite was already in place it was never going to be a straightforward task.
Andrew took on board my idea for something different and when I said that I wanted mosaic tiles in lines up the wall he quickly suggested a New York skyline appearance. In fact I now have 4 different types of tile creating a cttyscape. The walls in the bathroom are tiled to perfection and it is a lovely space where I can relax...........I do like my candles and glass of something while soaking in a concoction perfumed by lush. Great work Andrew
Dear Andrew Davies,
I would thank you for the work that you performed on retiling our front porch. Having had such a deep frost a number of tiles broke and eventually cane off. I was concerned that we would not get them properly fixed.
We contacted you and you took time out to check the position and secure possible replacements. You fixed the problem and now our front porch looks like it should. I would not hesitate to recommend your services to friends, neighbours and family.
Dear Andrew Davies,
As a result of hearing some good reports about your work at BNI. I commissioned you to do some piasterwork at our new shop in the Wayfarers Arcade, Southport. As far as I was concerned it was going to be a bit of filling and skimming but when we removed some old cabinets things changed somewhat. The whole shop had to be stripped out some areas treated for dry rot and old windows were discovered behind some units. We now had to have the whole shop rewired and you worked in tandem with Michael Bateson to schedule the work effectively and systematically.
You assessed all the new work and gave advice as to the best way forward. This was now a full weeks work of battening, boarding and plastering with a bit of floor screeding thrown in. What we really liked about your work was your attention to detail and the fact that you presented solutions to problems that were discovered. You were extremely patient when we found old heating pipes and several bits of old plumbing which necessitated removal and amendment of your plans. You finished the job to an extremely high standard and your attitude throughout was one of achieving the best for us and not necessarily the easiest for you.
The shop looks fantastic and the quality of your work made decorating and fitting out so much easier. Your price was very reasonable and despite the challenges you came in on budget and on time. Andy Davies is a man of good character and high standards and is respected by his colleagues. We will have no hesitation in recommending him to others and have in fact done so. If you need a plasterer then Andy is the man to be trusted.
Dear Katherine Robinson,
I wanted to drop you a line to thank you for your efforts at my mother's recent 80th birthday party.
As I explained to you we wanted to improve and disguise the look of the flat concrete path area at the venue and also take peoples eyes up to the raised portion at the rear so that if the weather was nice the outside area could be used for informal gatherings. You provided a number of plants in containers some at a low level, some tall structural plants, some topiary and some mixed bloom plantings that gave the whole area a nice look and feel.
Even though the weather was a bit mixed the outside area did get used later n the day but in any case the view form inside overlooking the patio was neatly enhanced by the plants that you provided. The planters were chosen by you, delivered by you. arranged by you and collected by you after the event - and all this was provided well within the budget I had allocated for this.
Many of the 200 guests commented on the planters and of course they were already familiar with the Barton Grange brand. I will have no hesitation in using you again.
Dear Katherine Robinson,
I wanted to drop you a line to thank you for your efforts at my mother's recent 80th birthday party. As I explained to you we wanted to improve and disguise the look of tbe flat concrete path area at the venue and also take peoples eyes up to the raised portion at the rear so that if the weather was nice the outside area could be used for informal gatherings.
You provided a number of plants in containers some at a low level, some tall structural plants, some topiary and some mixed bloom plantings that gave the whole area a nice look and feel. Even though the weather was a bit mixed the outside area did get used later in the day but in any case the view form inside overlooking the patio was greatly enhanced by the plants that
you provided.
The planters were chosen by you, delivered by you, arranged by you and collected by you after the event - and all this was provided well within the budget I had allocated for this. Many of the 200 guests commented on the planters and of course they were already familiar with tbe Barton Grange brand. Having used your company for this event I will have no hesitation in using you again recommending you to my family, friends and contacts
Dear James Curran,
I am writing to show you my appreciation for a design that you recently produced for my Dodge Ram Pickup. I have to say that I like your style, its big, bold, agressive, and sasie and I really dont think that it could be improved upon, it has most certainly exceeded my expectations, Beyond!!!
I sort of knew what I wanted. but also, I didnt if you know what I maenn, which was of no help to this situation what so ever. You were very patient, consistantley sending various designs and proofs etc. I have no reservations in recommending you in the future. Thanks again James, you really do have an extraordinary talent.
Dear James Reilly,
I would just like to say a big thank you to your and your team, for all the work you put into creating our new web site. From the initial inception to the (ongoing) completed project we have been dealt with in a professional and patient manner.
Your ideas and guidance have been a big help to us, as you know we knew very little about the subject when we started.
We have had very positive and exciting feedback about our website, which can only get better as we progress with our on-line development with Easy Web Sites. You came highly recommended by a good friend and we will have no hesitation in doing the same to friends and business associates.
Dear James Reilly,
Thank you for my fantastic new website.
Jim I have to say that you have extraordinary patience, how you didn't blow your top with me, I will never know. I remember we started talking about this website at the beginning of the year and I think that I might have changed my mind on one or two occasions, should I? Shouldn't I? Am I ready for it? Am I not? Can I afford it? Can I afford not to have it?
Never once were you pushy in any way, you have remained professional to the T, from start to finish. Its fresh looking, I am on the first page of Google and even my mates can navigate around it easily.
So well done and thank you to you and your friendly team of experts over at Garstang.
Dear James Reilly,
I would like to thank you for the excellent work carried out on my website.
Your attention to detail and your knowledge of web design is fantastic. You went out of you way to explain everything thoroughly and you explained that if I had a problem or needed an alteration at any time, it would be done straight away.
The customer service your team gives is excellent. I will not hesitate in recommending your services to any business. Wishing Easy Web Sites Ltd much sucess in the future.
Dear James Reilly,
I would just like to put on record what a fantastic job you have done for the Tile Cleaners Ltd. in building a new website. After all the hassle we had with the last website firm, his has really been a refreshing change. You have added a touch of class to the website and it makes us look like we are clean and professional outfit, which we are, obviously! You have also ironed out all the email problems we were having. With your super fast servers, we are no longer missing mail and I can send and receive on the go too!
Thank you very much Easy web sites ltd. I will not hesitate to recommend your services to anyone that needs them.
Dear Stuart Sheffield,
You recently came to the annexe at the rear of my house to wire a cooker in for our new tenant. There had never been a proper free-standing cooker in the annexe before so I imagined there would be several problems.
You arrived promptly as promised and, you knew how quickly I needed this job doing, and so had prioritized me. You made a difficult task look easy! No mess! - No fuss! It is obvious that you work in an extremely methodical manner.
After checking your work, you tested the appliance, thus giving reassurance to our new tenant. Thanks again Stuart for making it all look so simple.
Dear Peter Ward,
A few months ago I made the decision to advertise my business in your HOME HANDBOOK. I don't normally advertise and the only form of promotion I have is BNI. I chose your publication as it was totally unique in design compared to all the other booklets of its kind. I like the fact that the write up is personalised, and the inclusion of a colour photograph of me and my van makes the £60 pounds I spent extremely good value.
So far, I have received over £1,600 of business and have a further £600 of business in the pipeline. My latest client said "THE HOME HANDBOOK IS MY BIBLE" as she has just moved house and requires plenty of work doing.
All I can say to you, Peter, is thankyou for including me in your booklet and I look forward to the next edition being released.
Dear Peter Ward,
Thank you very much for placing my advert in the Longridge edition of the Home Handbook. Right from the start I was impressed by your expertise and knowledge, plus you took time to find out about me and my business. The ad was produced to a very high standard and really showed off the best side of my business with a professional photo and description. The yield from the avert has passed my expectations, with a return 10 times over, and the book has 6 months to run.
I can safely say this is one of the best value for money averts anyone could place. Many thanks Peter
Dear Ian Whitaker,
I am writing to thank you for the work you carried out on our property. We are very appreciative of the work you carried out and would like to publicly thank you. We will be using you in the future we have no doubt.
From: Steven HolmesDear Ian Whitaker,
I would like to thank you for the work you have done on my three offices over the last month. Not oniy is your work first class and your charges very reasonable but your "customer service" is second to none.
After months of problems getting the lease on our Preston shop and my repeatedly cancelling on you, your work was completed without issue. You were never angry about me cancelling and understood the pressures I was facing. When we got the lease you were onsite the same day and understood the need for the work to be completed within the weekend. You worked throughout the night and coped with other tradesmen getting in your way, including laying a new carpet halfway through your painting. Despite working through the night you never complained and your work was first class.
I then asked you to paint the top floor of our Lancaster shop, again only giving you a couple of days notice. You worked extended hours and completed the work to a high standard. Finally I asked you to paint our offices in Lancaster, despite being busy you offered to work overnight again to fit around our office needs and ourtimescales.
I could not have opened the shop in Preston without your dedication and ability to complete the work to a tight schedule. I would have no fear in recommending you to anyone. Thank you.
Dear Ian Whitaker,
Thank You So Very Much! When my mother stated that she wanted to get someone to paint her hall, stairs and landing, my heart dropped a little. Who did I know who I felt confident could do the job? Who did I know who could do that and not upset a 79 year old lady?
You self selected. You went to meet mum and I think the pair of you got on from there. The work was done excellently and most professionally. I had warned mum that you would be late arriving on the Wednesday but, to your credit, you worked late into the evening that day. You started on the day you said you would and you finished on the day you said you would! How good is that. The end result is fantastic. What can I say other than thank you.
Dear Clive Turner,
Key Insurance has been a refreshing change from the usual hassles of renewing. They quoted me more than 10% cheaper than the very cheapest quote I could get myself online, my quote was tailored to my needs and was handled personally by Clive with the minimum of input from me.
This is how insurance was meant to be done.
Dear Clive Turner,
I must express my sincere thanks to Clive Turner for his assistance in arranging a motor insurance policy for me recently. It was the first time I was due to take out a policy under my own name, rather than as a named driver, so I knew I would have trouble finding a reasonable quote. However, despite a clean licence and accident-free driving record, it still proved far more problematic than I'd imagined, when every single insurer I contacted declined to offer me cover, based purely on the car I own and the lack of personal no claims I have behind me.
Having trawled through endless price comparison websites without luck, I turned to Clive, who assured me he'd be able to provide me with a competitive quote. Sure enough, within a matter of hours of our meeting, Clive contacted me to say he'd found a policy to suit my requirements, and that it could be activated at the click of a button. Not only that, but the premium would also drop once my imminent house move was complete, and I would be reimbursed the immediate difference. Without Clive's experience and industry knowledge, I would've struggled to find a quote at all, let alone one for such a reasonable premium.
I can say, without doubt, that I'd be delighted to recommend Clive's services to clients or friends of mine who are looking to obtain competitive insurance quotes quickly and efficiently, and I look forward to working with him again in the future.
Dear Clive Turner,
Having recently taken out a buildings and contents insurance policy via Clive, I wanted to provide a testimonial towards the service and product we received. Like probably millions of other domestic insurance customers, we have for many years now relied on Confused.com to trawl the market and come up with the cheapest quote.
Following Clive's presentation to the group at BNI about the insurance industry, I decided to run my renewal papers past him. The results were quite surprising. Confused.com had last year indeed provided us with the cheapest cover BUT, we were under-insured by approx. £30k on our contents, more worryingly still by approx. £50k on our buildings cover, and if we did need to claim our excess was nearly as much as the premium itself! This was after answering the questions as clearly and honestly as we could. Clive promptly provided us with a policy which easily met our needs and comparing like-for-like cover on Confused.com, it was still the cheapest.
We now see the benefits of using a professional broker who understands a customer's personal requirements, rather than a piece of software which only understands data. Many thanks for such a first-rate service and the peace of mind which came with it.
Dear Clive Turner,
As I have lived in a multi-vehicle family for some time, car and van insurance is something that has haunted me for many years. No sooner would I sort out the insurance on one of my daughter's cars, then it would be time to sort out the insurance on my wife's car, then my van etc. The insurance process would involve me sat at a computer for several hours comparing all the different permutations which, in a nutshell, meant finding the cheapest price going and making sure I could pay by instalments. CONFUSED.COM. I certainly was until one day I met Clive.
It was so much easier to give Clive all the hassle of finding the best quote noting of course that cheapest wasn't necessarily best. For example, with regards to my wife's car - I had got a cheap deal from the internet only to find that she wasn't covered if she ever came to help me with my decorating business which she did from time to time.
Clive has now insured our 3 cars and my van. Each time the quotes have been tailor made to suit our needs. They have been altogether cheaper than before - in fact so much cheaper, I was able to renew my business public liability insurance with the money saved.
Dear Clive Turner,
I would like to place on record, on behalf of the Tile Cleaners Ltd, Graffiti Removal(North) Ltd and my partner and I for the efforts carried out by you and your team. I personally have never had contents insurance, mainly because I've never owned anything of great value. I still don't own anything of great value, but that's not really the point. Anything I do own I still would like to keep hold of and we both would be devastated to loose it through simply not covering ourselves.
At the workplace, so far with our fleet insurance policy you have saved us nearly £1000, which isn't to be sniffed at. This means we can have our own cars added to the policy when they come for renewal and the total will be almost the same but for double the amount of vehicles. It is a very responsive, slick operation you run at your place Clive, and I speak for everyone at our end when I say thank you for taking all the hassle out of finding good reliable insurance.
I would definitely not hesitate to recommend you and your services to anyone I know,family or friends. We appreciate your commitment and service, thank you."
Dear Clive Turner,
I would like to take this opportunity to offer my sincere thanks for your recent expert advice and guidance along with efficient service when dealing with me over my company insurance requirements. Not only was the service given extremely quick and detailed, but it came with higher levels of cover and at a cheaper price by far that I'd been quoted by many other companies in your field, as I explained when we spoke.
I will be recommending you to others who I know are looking for similar types of cover and indeed any type of insurance a I have been thoroughly impressed with the whole service you have offered to my company
Dear Clive Turner,
Clive is one of those people who you want to look at your problems with insurance liability etc. He does not take off the shelf policies he researches in depth your particular circumstances. ensures you are covered for ehat you need and provides a great value quote in a very short time.
I have transferrred motor insurance, home insurance, public lianility insurance and am about to transfer business insurance. I have no hesitation in recommending Clive for any of your insurance requirements he is a true professional
Dear Clive Turner,
I had previously used the AA for my car insurance, and thought that I had a good deal. I asked Clive to look into my car insurance at short notice. Clive was quick and efficient and more importantly saved me in the region of £150 a year.
I was so impressed that he will be getting all my insurance work from now on and would highly recommend him to provide competitive insurance and advice on all insurance needs
Dear Clive Turner,
Clive is an incredibly knowledgeable individual, whose unselfish attitude to sharing his knowledge to help others is reflected in the caring, meticulous service that all the staff at Key Insurance Group provide to their clients.
From: Jim Dart, Dart Compliance Ltd (www.dartcompliance.co.uk)Dear Clive Turner,
If I go onto the Internet I can buy insurance; If I go to Clive Turner I am Insured!
From: Denys Smith-Hart, Intersys Micronics Ltd (www.intersys-group.com)Dear Clive Turner,
Thank you for the recent renewal of my Car insurance. On your advice I agreed to take out a new combined motor policy with Rural Insurance, which includes both my Van and my car on the same policy. At a time when I hear of many people's motor insurance premiums increasing, I have actually made a significant saving, and I am very grateful for the attentive service I have received throughout my dealings with all the people at Key Insurance Group.
Having an insurance broker I can trust with their great experience and expertise is a real bonus, and now would much prefer to use them than searching the internet for cheap insurance that may not be suitable for my needs.
Dear Stuart McDonald,
Thank you so much for the professional manner in which you dealt with the damage to my vehicle. From beginning to end you were kind enough to keep me informed in every way, which mean't pretty much everything was done for me.
Providing a vehicle until Goodmans Law agreed to handle my claim, then giving me the hire car and providing photographs of the damage.
It was great that everything was taken out of my hands and that you have so many other services to hand which enables you to provide a second to none service. As you know I was so stressed about the damage, more so because it was not my fault!
Now I have my car back and it looks great. I would definately recommend your company and can't tell you how greatful I am to you and your team.
Dear Stuart McDonald,
If I was Bruno on Strictly Come Dancing, I would be waving my arms in the air and going into ecstasies about a krigbt in shining armour.
As I am Peter Ward, I can only thank you for the unbelievable help you offered me al a critical time in my work schedute
I could not have picked a worse time to bump my car, just before sending a Home Handbook to the printer - and just before Christmas.
Cool as a cucumber, you offered me a replacement vehicle, fixed up the insurance for this and even delivered it to my house when I said it was hard to spare the time to come over to you.
Throughout the repair process, you kept me informed of any developments and the day before I was due to pick it up, I rang to ask you about the transfer of insurance and you had already taken care of it.
I am delighted with the finished product, I cannot spot the joins or any difference in paint no matter how hard I look. It is obvious to me that you know your business inside out.
But more than that, I am deeply grateful for the way you took away all the stress out of bumping my car. It has been a such a relief to know my car was in your hands and already I have been recommending you to anyone who will listen.
Last but not least, it has been a genuine pleasure getting to know you. For the service you have given me, Bruno would give you 10 out of 10. Thank you very much.
Dear Stuart McDonald,
I would like to thank you for your assistance that you gave us on the failure of our car. The problem was not only dealt with efficiently and timely it was a service well above and beyond what could be classed as great customer service.
We will have no hesitation on recommending your business to our friends, neighbours and clients.
Dear Stuart McDonald,
I just wanted to put on paper my appreciation for the superb service you recently provided both as a person and as a company. My car needed urgent bodywork repair and you advised me of the all the possible permutations to make it most cost-effective. You provided a courtesy car that was brand new and a pleasure to drive, and when the work was done it was done to an impeccable standard and I was pleasantly surprised to discover my car had been spruced up inside too. The service was first class from start to finish, always keeping me up-to-date with the progress of the repair and making the drop-off and pick-up as convenient for me as possible.
I have already recommended your company to people I know and I will continue to do so.
Dear Stuart McDonald,
Thank you for your letter dated 5th October 2011 and I can confirm that my vehicle has now been returned to me. The repairs carried out are to my satisfaction and I thank you for the prompt and efficient action on your part to complete this matter.
From: K McWilliamDear Stuart McDonald,
Recently one of my clients was involved in a hit and run accident when the other party disappeared so fast that their details to this day remain unknown. It was a business vehicle, my client needed the vehicle to be repaired as soon as possible but obviously as the third party was unknown the 'insurance solution' to this accident was going to cost him both the policy excess and the loss of no claims bonus.
When my client contacted me I advised him that the with the policy excess and premium change he would be looking at an additional cost in year one of £750 and a cost on year two of about £200. I referred my client to Stuart to see if he could help and using his network of some 200 pre-used parts suppliers he managed to find my client replacement parts at a fraction of their new cost and effected a complete repair of the vehicle for some £600.
Not only was this a good saving for my client against an insurance claim but Stuart was also able to have the vehicle repaired immediately.
When I provide a referral I do like to find out the outcome and so last week I called my client and asked him how he had got on with JSM and what was the quality of the repair work. Having got to know Stuart it was of no surprise to me that my client had received good service and he was completely happy with the repair.
Thank you for resolving this issue Stuart and be assured that I will continue to refer business to you where I can.
Dear Stuart McDonald,
I recently had a minor bump in my wife's car and did a small amount of damage to the rear bumper. It was not enough damage to make out an insurance claim but the mark spoilt the whole look of the car. Having assessed the damage, you very quickly took the car in and provided me with a courtesy car.
During the repair period, you contacted me to tell me some bad news - the bumper was in fact cracked at the back and was in need of replacing. With your many contacts, you managed to locate a rear bumper and replaced it at no extra charge as there was no filling or major preparation to do.
The car was returned to us in a very clean state and the rear bumper looks like brand new and all at the originally quoted price. YOU ARE PERFECTIONISTS! Thank you Stuart and JSM Vehicle Solutions.
Dear Stuart McDonald,
Thank you tor the recent repair work you did on my car. A few months ago I have an accident when reversing. In a rush I backed into a car that had suddenly stopped behind me. Instead of making a claim on my insurance I asked you, if you could repair the dent in my rear bumper and if it would be cost effective to do it this way, to save paying the excess and losing part of my no claims bonus.
Right from the start I was impressed by your expertise and knowledge, plus you took time to explain the process. The work was done to a very high standard and now the bumper is the best part of the car. It was not only the fantastic finish by your expert body sprayer Jonathan, but the extra mile you went to hand it back cleaned and polished and smelling sweet and not of Dog anymore.
Dear Stuart McDonald,
In January this year, I was involved in an accident at the corner of Black Bull Lane and King's Drive. I was stationary waiting to turn left when a car came fast round the corner and struck the off side of my van. It was Friday evening about 7.00pm and despite being rather shaken, I managed to drive home slowly. On my return home, I rang your business partner who I had met through another BNI connection and told him of my dilemma - he asked me to bring the van into the garage the next morning.
After a thorough check of my vehicle, he advised me not to drive it and gave me a lift back home. He said I would be entitled to a courtesy vehicle. Within 4 hours you arrived with my courtesy vehicle and after completion of some very simple forms, you told me I would have this vehicle for the duration of the repairs. I was therefore able to carry on with my business the following Monday.
In addition to carrying out a first class repair, you also helped me through the claims process. You organised a solicitor to contact me and sure enough I got a phone call on the Monday. Not only has your company got my van back to tip-top condition, it has also taken away the stress and worry of having an accident. I shall have no hesitation in recommending JSM Vehicle Solutions in the future.
Dear Kevin Carey,
I would like to thank Kevin Carey of McDade Roberts for the help and advice he gave me during our recent meeting. It was an informal chat to help me understand the options of starting a new business.
As someone who is not at all savvy and quite apprehensive about taxation, he gave me a clearest explanation I have ever had of the implications and benefits of forming different types of companies, along with honest and astute advice.
Dear Manoj Parekh,
I'm writing to thank you for the help and advice you have given. After speaking to you at the meeting about buying a let property you arranged a meeting for us to come over to your office. You made us feel relaxed and at ease telling us why you needed the office window open after your last client. I won't go into that.
You told us what we should do next regards to getting a buy to let mortgage. You explained with what I wanted to spend on the property we would maybe be better finding some other way of raising the funds. This meaning you wouldn't make anything out of the business other financial advisers would have pushed us down the mortgage route. You were different seeing what was best for us. Then to top it off you found a way we could make £400 from staying with our existing mortgage provider.
I have recommend MPI Investments to my family and friends. I will be back at MPI myself soon.
Dear Les Orr,
Thank you very much for your quick response and the excellent service you provided in cleaning our lounge carpet. Our carpet was left in good as new condition and smelling fresh. We didn't have to wait for the carpet to dry to continue using our lounge which was a definite bonus to us. We would recommend you to everyone we know and will be requesting your service again in the future.
From: Mr & Mrs FrostDear Les Orr,
I would like to place on record our appreciation for the work carried by Les at our old house in Hutton. The house was a little old 19 century cottage with 2 bedrooms of which were carpeted. The main bedroom carpet had seen better days. No matter how many times we ran the hoover over, it just wouldn't look any better. We were renting the cottage at the time and as part of the move out procedure we had to have the carpets professionally cleaned.
Les managed to fit us in at short notice and even carried out the work out of normal working hours, well, normal working hours to me anyway! He did a fantastic job in both bedrooms, managing to extract even more long dark hairs out of the carpets than are currently left on my fiance's head! He left nothing for the letting agents to pick fault with. In fact they were in a lot better condition than when we moved in.
Thank you very much Les. Neither my partner nor I will hesitate in recommending you to anyone else who may require this service.
Dear Les Orr,
Recently Property Pad asked Preston Carpet Cleaners to clean the carpets in a vacated property. The carpets at the time of booking the appointment were in a dreadful state. After Preston Carpet Cleaners had finished the job these carpets looked brand new.
What an excellent job done. Property Pad will definitely be using your services again. Thank you.
Dear Ben Swinson,
I would like to thank you for the work you have done on my Preston shop. I called you at 5pm one evening and you were here the next morning. I know you were very busy but you found time to complete all the work I needed within the tight timescaies. There was problems with some of the door locks I bought and you were happy to take the time without charging me to take them back and replace them for me.
I could not have opened the shop in Preston without your dedication and ability to complete the work to a tight schedule. I would have no fear in recommending you to anyone. Thank you.
Dear Iain Armstrong,
This testimonial is slightly unusual in as much as one is usually given when a job is completed and we express our gratitude this way for a job well done. I am writing this testimonial for a job that wasn't carried out!
A couple of weeks ago, I invited your company to my house to try out your tile cleaning method on my kitchen and utility floor. You arrrived with your brother on time and proceeded to explain to me what - you said you would do a test patch in the utility room. After completing the clean, there was a slight difference in the newly cleaned tiles adn the old ones. However because the tiles are made of a riven black ceramic, the difference was very slight. You both concluded that it would be pointless to carry out a full clean as this slight difference would not be cost effective for me.
What an honest approach to business! In this day and age, people are all too ready to take your money but not your company. I applaude your honesty and integrity and will have no hestitation in recommending you to my clients and friends in the future.
Dear Iain Armstrong,
I was aware that you had done some tile cleaning for my co director, and having had a mini one to one I thought the best way to asses the work carried out was to give Sue McDade a call. Having spoken to her I will list her comments down.
I asked what the service like - "excellent" was the reply.
Did the treatment and cleaning do a good job - "it now looks like it did when it was newly put down"
Would you recommend them and use them again - "without hesitation"
I think the above comments speak for themselves.
Dear Iain Armstrong,
4 years ago I had extensive work done when I moved house. Most of the tradesmen worked very well for me and had I been in BNI then I am sure I would have done testimonials for them. The tiling in the shower room however was not up to standard, in fact the walls were left in a poor state with grout left to harden on the unglazed tiles. The effect was supposed to be Roman......I was at the time in my Roman phase....but the effect was more medieval. After much elbow grease I gave up and knocked money off the bill to be paid.
lain and his brother recently called at my house to check the tiles in the shower room and dean a test patch to see if their cleaning method would help. I want to report that lain spent all day cleaning tiles and reseating the grout lines so that the room now looks how it should have been 4 years ago. Good enough for Mark Anthony. I am so over the moon that I can now be proud of the effect and when any of my friend come to visit, they get a tile viewing.
Dear Iain Armstrong,
Cheryl and I would like to place on record our appreciation for the work done to new shop at the Wayfarers Arcade in Southport. We have had a business in the arcade for a few years and we moved to a larger unit earlier this year. The unit had a lovely black and grey tiled floor which was showing signs of hard wear and not looking quite as good as it should. We then had a load of building work to be carried out and when all was finished it was looking even more "tired". We asked you to come and have a look and you advised that the age and condition of the tile would make it difficult to get to a good standard but you would do your best.
You arrived with your equipment and took every care to ensure the machinery, hoses and cables did not cause any problems for the public in the arcade. You were very thorough in ensuring that the job was started right to finish right. While you were working I was very aware of how much care you took to check every millimetre of tile to remove stains and marks. You kept me informed of progress and any issues such as defective tiles where holes and chips were now to be seen as a result of clearing off the years of dirt and wear. This enabled me to repair these previously unseen faults and when the floor was finished I was really impressed with the result. You had made a "silk purse out of a sow's ear"
Your work was faultless and we have no hesitation in recommending you to anyone in our circle of influence. We really appreciate you and your commitment to providing a top class service.
